Privacy Policy

1 Introduction

At Murder Mystery, we protect your privacy and always strive for a high level of data protection. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the EU Data Protection Regulation (GDPR) and Swedish legislation. We want you to feel confident about how we handle your data and that you have control over them.

2. Who we are

Murder Mystery is responsible for processing your personal data. If you have any questions about this policy or how we handle your data, please contact us:

Company Name: Iuxta Mare AB
Organization number: 559334-9680
Address: Sigtunagatan 3, 416 56 Gothenburg
Email: info@murdermystery.se
Phone: 0709-839806
Website: Murdermystery.se

3. What personal data we collect and why

We collect personal data in order to provide our services, improve your user experience and meet our legal obligations. Here is an overview of what data we collect and why:

3.1 When you visit our website

Data collected: IP address, browser type, device information, cookies.
Purpose: To analyze traffic, improve website functionality and security.

3.2 When making a purchase

Data collected: Name, address, email address, phone number, payment information.
Purpose: To process your order, deliver products and manage payments.

3.3 When you contact us

Data collected: Name, email address, telephone number and any content in your request.
Purpose: To answer your questions and provide customer support.

3.4 When you leave comments

Data collected: Commentary content, name, email address, IP address.
Purpose: To view comments on the website and discover spam.

4. Cookies

We use cookies to improve your experience on our website. Cookies are small text files stored on your device and used to:

Remember your settings.
Analyze traffic and user behavior.
Enabling certain functions, such as saving the content of the cart.

You can change your cookie settings at any time in your browser. Please note that certain features of the website may be affected if you choose to block cookies.

5. How we share your data

We never share your personal data with third parties without your consent, except in the following cases:

Service Providers: We may share information with suppliers who help us run our business, such as payment solutions and delivery companies.
Legal obligations: We may share information if required by law or to protect our rights.

6. How long we store your data

We store your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as long as required by law. Example:

Customer Data: Storage period up to 7 years under the Accounting Act.
Comments: Comments and its metadata are stored until you request that they be removed.
Cookies: The storage time varies depending on the purpose of the cookie, but is usually between 1 day and 1 year.

7. Your rights

As a user, you have the following rights under GDPR:

Right to access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request that incorrect or incomplete data be corrected.
Right to erasure: You may request that we delete all personal data we hold about you, provided that we are not required to keep them by law.
Right to data portability: You may request to have your data transferred to another service provider.
Right to object: You may object to processing your data for direct marketing or other legitimate interests.

To exercise your rights, please contact us via the contact details above.

8. Safety

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Examples of measures include:

Encryption of sensitive data.
regular security updates.
Limited access to personal data.

9. Changes in this policy

We may update this Privacy Policy if necessary to reflect changes in our business or legal requirements. The latest version of the policy is always available on our website. We recommend that you regularly review the policy to keep you informed.

10. Contact us

If you have questions about this privacy policy or how we handle your personal data, please contact us:

Email: info@murdermystery.se
Phone: 0709-839806

This Privacy Policy is designed to give you a clear and clear understanding of how we handle your personal data. If you have any questions or need more information, do not hesitate to contact us!